Blog2025-06-17T08:35:40-05:00

I’m Done! Change Is Never Easy Or All It’s Cracked Up to Be

I'm Done I’m done. I’m never going back. I’m irrevocably done. My words haunt the silence as old skin wrinkles, writhing against unwelcome habits, obsolete ways [...]

Categories: Life Lessons, Personal Development, Poetry|

Three Tips That Help Adjust Your Attitude

How's your attitude? I found myself second-guessing, making assumptions, and generally chasing Don Quixote's windmills this week. Attitude: "A manner of thinking, feeling, or behaving that [...]

Customer Service: When It’s Good It’s Very Good, But When It’s Bad . . .

Some days I wonder if customer service has become a lost art. The Henry Wadsworth Longfellow nursery rhyme captures my thoughts about customer service. "When she [...]

Categories: Business, Leadership|
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