Quality? Excellence? World Class?
Trite expressions or powerful descriptors that differentiate the ordinary from the extraordinary, good from great?
You can walk into an organization or talk to someone for a few minutes and recognize the difference immediately.
I have not found the single “silver bullet” to transform an organization or a person. What I find most often is a leader or an individual who is fearless, tenacious, and passionate about excellence. They know what it looks like. They plan for it. They stay the course.
My vision is to “Excellence: every day, everywhere, for everyone,” which to put it in the words of Jim Collins and Jerry Porras (Built to Last), is a big hairy audacious goal, but not impossible.
How do you define and differentiate excellence?