My own gardening skills remain a work in progress. But since my days as a classroom teacher of lanky and emotional thirteen-year-olds, I have often considered my job as a “planter of seeds.” Brian Eno compared the process of making music with gardening. Seed planting to be your best... [...]
The Form Is the form the process? We had already been in the meeting for an hour talking about the pros and cons of what should be on the travel request form. There were more questions than answers. What should be on the form prior to travel? Who signs [...]
The Wisdom of W. Edwards Deming I first heard about W. Edwards Deming in 1982 during the broadcast of the NBC White Paper, If Japan Can, Why Can’t We? I was a young mother of three, who had not formally studied quality concepts, but I recognized the wisdom in Deming’s [...]
How do you do something better? Stop for a moment and consider the last time you wanted to do something better than you had before. What did you do? If you play tennis, you might have taken lessons or practiced volleying against a backboard. Both of these activities might [...]
