Create Urgency for Change in a Complacent World

The mind and heart are critical to producing significant change. Change. Where does it begin? With me, with you—because we’re all for excellence until the consequences of improvement jolt us and create discomfort. We talk about change and blame our lack of results on change. We bemoan the fact [...]


12 Wistful Questions to Excite Your Imagination

I accepted a friendly challenge to reflect on confinement. I thought of them as wistful questions. None of us will forget the year 2020. Our lives turned upside down, inside out, and tangled with emotion. Most of us know nothing about confinement or forced stay at home orders—until now. [...]


Accountability: How to Stop Being a Victim

Accountability presents us with a choice to live above the line or settle for the role of victim. Where is the line between accountability and victimization? Accountability has two components: personal and shared. We focus more on the individual and miss the importance of shared accountability. How do organizations, [...]


What Happens When We Collaborate to Be Better

When we collaborate, we all get better. Yet, our culture values individualism above all else. “I can do this. I don’t need you. I won’t depend on anyone.” You might hear a two year old proclaim indignantly, “I do it myself.” That approach appeals to us and serves as [...]


You Want to Improve? The Challenge Is Change

“I can’t go back to yesterday because I was a different person then."

 Alice in Alice’s Adventures in Wonderland, Lewis Carroll Mindset to Improve Are you ready to improve? Wanting to improve and improving are not the same. Even if you do change, can you sustain the new habit or routine? Sustaining [...]